This position organizes and monitors overnight on call and scheduled work. The dispatcher routes all vehicle work, enters job orders, monitors on time performance, and maintains general dispatch quality control.
Essential Functions (Duties and Responsibilities)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates overnight in a demanding, high stress, center office setting, as well as a temperature controlled warehouse at times. This position routinely uses standard office equipment such as computers, phones, photocopiers, push to talk radios, and warehouse equipment.
While performing the duties of this job the employee is frequently required to walk, sit, hear, speak, hold, visually inspect, and utilize repetitive hand motions requiring finger dexterity and hand eye coordination. Employee must be able to work in a fast paced environment, handle stressful situations, lift and handle packages up to 50lbs, and maintain a professional and customer-friendly demeanor. The ability to visually distinguish color is required.
Preferred Education and Experience
Experience dispatching and routing on call courier work
Required Education and Experience
Knowledge of Washington D.C. metropolitan area as well as Baltimore, Richmond, and South Central Pennsylvania
Ability to read a map and evaluate routes
Additional Eligibility Requirements
Satisfactory completion of background screening, drug screening, HIPAA training, Bloodborne Pathogen training, OSHA Warehouse training, forklift training
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